Digital transformation is now a focus of virtually every organisation, particularly with those wishing to expand or develop their omni-channel approach. Omni-Channel Consumers have always been omni-channel people, simply because…
The rise of the digital age has brought major changes to many industries and professions, fundamental changes which many consider both positive and negative. While initially, the internet was a…
IBM recently released their new executive report entitled ‘From transactions to relationships: Connecting with the transitioning shopper’, with some reasonable commentary and insight in to the Australian environment. This is…